FAQ

About the markers

Do I need a UV or LED lamp?
No. The markers are water-based and air-dry. There's no curing step.

What's the difference between the two tips?
The fine tip is for lines, dots, outlines and lettering. The brush tip is for strokes, petals and filling small areas.

I'm a beginner. Will I be able to use them?
Yes. If you can draw with a pen, you can draw with these. Start with dots and stripes and build up from there.

Can I use them on gel or acrylic nails?
Yes, on a cured, dry surface. Seal your design with a clear top coat.

How long does the design last?
It depends on your base coat, top coat and daily wear. A good top coat is the biggest factor.

How do I remove it?
With your usual nail polish remover.

What's in each set?
The 12-Marker Pack includes 12 dual-tip markers. The 24-Marker Pack includes 24 dual-tip markers: 14 classic and 10 metallic colors.

Orders & shipping

Where do you ship?
Within the United States.

How much is shipping?
Standard shipping is free on all orders.

When will my order arrive?
Processing takes 1–3 business days, then transit takes about 7–15 business days. Most orders arrive within 8–18 business days after purchase.

How do I track my order?
We email you a tracking number as soon as your order ships. You can also use our Track Your Order page.

Returns & support

Can I return my order?
Yes, unused items in original packaging within 30 days of delivery. Damaged or wrong items are replaced or refunded at no cost. See our Refund Policy.

How do I contact you?
Use our contact form. We reply within 1–2 business days.